Hello everyone – I want to begin with a half year overview of The Wrap Institute.
Since Jan 1, 2015:
Wrapscon was a huge success on many levels. Too much to address in a newsletter so please watch all the videos. Thanks to everyone who donated material and tools, along with everyone who helped out with the booth.
29 New Vids Added in June:
I want to address any issues people have been having with submitting help tickets on issues regarding renewing memberships and signing in. I have personally reviewed all responses by The Wrap Institute team since January 1st and see that all tickets have been responded to within 24 hours. However, I know that some of you have submitted several tickets on the same topic as it seems that no response was made. My first thought on this is that the responses from TWI might be ending up in junk mail. So I ask that if you submit a ticket, check your junk/spam folder before sending another ticket. I understand the frustration of not hearing back right away on a topic so I will be meeting with the team to see how responses can be made even quicker.
Exciting times ahead for The Wrap Institute and the industry. Thank you for your continued support and happy wrapping in July.
Justin