Support /FAQs FAQs
Account Questions
How do I reset my password?
How do I update my email address?
Enrolling & Watching Videos
Can I download TWI videos?
Can more than one person use a login?
Do I need a membership to see the videos?
Do TWI videos have subtitles in English and foreign languages?
Do you have to know how to wrap already to join The Wrap Institute?
How can I slow down or speed up playback?
What type of membership options do you provide?
What type of videos does The Wrap Institute offer?
Paying for Videos
Is my payment secure on The Wrap Institute?
What forms of payment does The Wrap Institute take?
Technical Help
Are there system requirements for watching TWI videos?
I am trying to reset my password and am having issues.
I have a Premium membership on The Wrap Institute but I can't access any of the videos.
Why aren't my TWi videos playing smoothly?
Wrap Questions
Can I wrap my car myself?
Does car wrapping damage the original paint?
How do I care for a wrapped car?
How long does a car wrap last?
How long does it normally take to learn how to wrap?
Is it expensive to get a car wrapped?
What exactly is car wrapping?